Store terms, refunds, and privacy

Last updated July 2026. This store is operated by Mount Dora Living. Questions, support, or refund requests: reach us via mountdora.living; we respond within 2 business days.

Purchases and payment

Payments are processed by Stripe; we never see or store your card details. Prices are in U.S. dollars. When a purchase completes you receive an email receipt from Stripe and, for digital products, a delivery email from us.

Refunds

Merchandise

Merch is printed on demand for each order. If an item arrives damaged, defective, or misprinted, tell us within 30 days of delivery with a photo and we will replace it at no cost. Because each item is made to order, we cannot accept returns or exchanges for size or preference, so please check the size chart before ordering.

Free items and bookings

Free downloads and booked calls cost nothing and can be cancelled any time. When you request a free item, you are joining the Mount Dora Living email list; every email we send includes a working unsubscribe link.

Fair use of digital content

Digital purchases are licensed to you for personal or internal business use. They may not be resold, redistributed, or republished. Course and membership access is for the purchasing account and is not transferable.

Privacy policy

Here is what this store collects and why, in plain language.

Purchases. Checkout runs on Stripe. Stripe collects your name, email, and payment details under its own privacy policy; we never see or store your card number. After a purchase, we receive your name, email, and what you bought so we can deliver it and provide support. For instant digital downloads, our delivery system checks your checkout session with Stripe to confirm payment before serving the file; we do not keep a separate database of buyers.

Free items. When you request a free download or booking, you give us your email address and join the Mount Dora Living email list, sent via our email provider. Every email includes a working unsubscribe link, and unsubscribing is honored immediately.

Analytics. This site does not run analytics or set tracking cookies.

What we do not do. We do not sell or rent your personal information, and we do not share it with third parties except the processors named above (Stripe, our email provider) and where the law requires. We keep purchase records as long as tax and accounting rules require, and email-list data until you unsubscribe.

Your choices. To access, correct, or delete the information we hold about you, contact us via mountdora.living and we will respond within 2 business days. This store is not directed at children under 13 and we do not knowingly collect their information.

The boring but important part

Digital and informational products are provided as is; nothing sold here is legal, tax, financial, or investment advice. Merchandise carries the replacement remedy described above. Our liability for any purchase is limited to the amount you paid for it. Some jurisdictions do not allow limits on implied warranties or certain damages; where the law does not allow a limit, this section applies to the fullest extent permitted. These terms are governed by Florida law. We may update these terms; the date above always reflects the current version.